FAQ - Frequently Asked Questions

Delivery

For delivery transactions, We accept payments thru Cash on Delivery and Bank deposits (BPI, BDO, Metrobank, and Landbank). Payment through credit cards is only available for walk-In customers which starts at SRP prices. (Online prices are discounted price). Get Wheysted Supplements made it easy in ordering, you can order via our website, phone call, text message, Instagram and Facebook!
We do not accept checks, and if any of our team instructs you to transfer payment on their personal accounts or other accounts that are not under Get Wheysted Supplements, Please don’t hesitate to contact us: getwheystedsupplements@gmail.com or 09177107438.


Cash on Delivery/ Shipping terms and conditions

Same day delivery will only be done if you reached our 11:00AM cut off but will still be depending on the delivery slots (Please call 09175517438 – (02) 978 0964). We deliver from 1:00PM to 9:00PM Mondays to Saturdays, so don’t worry if you haven’t received your order past 7:00PM; Our riders will update you anyways. Metro Manila areas, Cavite and some areas of Laguna (Calamba, San Pedro, Biñan, Santa Rosa, Cabuyao) are fixed at P99 delivery charge.
Please note that We do not give time exact time guarantee as there are factors that affects our riders. Do ensure that once you placed your order, someone will receive the product. Our riders waiting time is only 15 minutes, There will be an additional P99 delivery charge for rescheduled deliveries. Our office is the one receiving your orders, Do not place any order with our delivery man and Store Associates, Get Wheysted Supplements will not be held responsible if the order was not processed.
Please call (02) 978 0964 – 09175517438 for more information!
Get Wheysted Supplements reserves the right to change the existing shipping rates without prior notice.


Walk In

We accept Cash Payments and Payment through credits card. Credit Card payments will start at SRP.


Shipping

Shipping Fees will all depend on the Size, Weight, Location and will be factored into your total bill. Get Wheysted Supplements reserves the right to change the shipping rates without prior notice.
Payment Options; Cash on Delivery, BPI, BDO, Metro Bank, and Landbank. The ETA of your order would be 1-3 Working days.
Get Wheysted Supplement accepts shipping thru bus terminals (Victory Liner, Bataan Transit, Florida, etc) This is recommended especially for bulk orders because the shipping fee is fixed at P300.
Just in case there would be delays in the shipping due to acts of nature beyond our control, you can call us at (02) 978 0964 and 09175517438 so we can personally assist you or go directly at www.lbcexpress.com


Product Information

We regularly update our website for our products. Once you place your order, please wait for 12 hours for the product availability or call us at our hotline for faster transaction (02) 978 0964. The statements made about our products have not been evaluated by the FDA; They are not intended to diagnose, treat, cure or prevent any condition or disease. We do not sell our supplements 18 years old below, Please read the product description before making purchase.
Note: If you’re are suffering from any illness and/or disability, please consult first any physician to know what are his/her recommendations and for you to know if you can take such supplements. Please READ RECOMMEND PRODUCT dosage first before taking it, do not exceed! All Get Wheysted Supplement products works best if combined with proper training and healthy diet.
If you discover inconsistencies on our website on any information, Please email us at getwheystedsupplements@gmail.com or call us at (02) 978 0964 – 09175517438.


Product Expiry

You have the right to return the products if it is 3 months before the expiration. You just have to present the receipt our Store Associate issued you upon returning.


Product Availability

Please wait for our confirmation between 1-12 hours for product availability especially if you ordered here on our website or call us directly so we can immediately ask for your location and check the branch nearest you if the product you are ordering is available.
Prices
I. Credit Card payments starts at SRP for walk in customers
II. Online price are discounted price and will also applicable if you pay in cash at our stores.
III. Product prices are subject to change at the sole discretion of Get Wheysted Supplements without prior notice.


Cancellation of order

Cancellations will be accepted an hour before the rider leaves the store. We will return the payment immediately and contact you if your order is cancelled due to unavailability of item.


Confirmation of order

To confirm that your order has been processed successfully, Please make sure you received a message, text, or email confirming that your order will be delivered on the day you scheduled. For follow ups, please call us at (02) 978 0964 or 09175517438.


Exchange Policy

All items/products purchased at Get Wheysted Supplements may be exchanged provided:
I. It is within the day of receiving your order.
II. You must provide the receipt.
III. III. The product is in good condition for resale. (Seal and packaging intact)
You can call us at (02) 978 0964 or 09175517438 to arrange a special delivery for exchange and a P99 delivery fee will be charged to you.